Hosted PBX Phone Systems
Move your business phone system to the cloud. Hosted PBX from Two Little Birds delivers enterprise calling features without the on-site hardware to maintain.
A cloud phone system that replaces on-site PBX hardware
A Hosted PBX is a business phone system hosted and maintained in the cloud rather than on equipment inside your office. Instead of buying, housing, and servicing a private branch exchange on your premises, your calling platform is delivered over your internet connection and managed by Two Little Birds.
Your team places and receives calls through desk phones, mobile apps, and desktop applications, with enterprise features like extensions, call routing, auto attendant, and voicemail to email. Because the platform lives in the cloud, you can add users, change routing, and support remote employees without rewiring your office or touching on-site phone servers.
Who Hosted PBX is built for
Hosted PBX fits businesses that want enterprise calling features without the burden of maintaining on-site phone hardware. It is especially well suited to the situations below.
Growing teams
Businesses that need to add users, locations, or extensions without buying and wiring new phone hardware each time they scale.
Remote and hybrid workforces
Teams whose employees call from home, on the road, or across multiple sites and need the same calling features everywhere they work.
Multi-location businesses
Organizations with more than one office that want one phone platform connecting everyone under shared extensions and routing.
Companies retiring legacy phone systems
Businesses moving off aging on-premise PBX equipment and traditional phone lines toward a maintained cloud platform.
Common problems Hosted PBX addresses
Businesses usually come to Two Little Birds when their current phone setup is holding them back. These are the needs we hear most often.
Aging on-site phone hardware
Your existing PBX equipment is expensive to maintain, hard to get parts for, or no longer supported by the vendor.
Adding users means rewiring
Every new hire or moved desk requires physical cabling, hardware changes, or a technician visit that slows your team down.
Remote employees cannot use the phone system
Staff working from home or other locations cannot access the same extensions, routing, and calling features as the office.
Multiple locations on separate systems
Each office runs its own phone setup with no shared extensions, directory, or call routing between sites.
Limited calling features
Your current service lacks auto attendant, voicemail to email, call routing, or other features your team relies on.
Hosted PBX vs. on-premise phone systems
A side-by-side look at how a cloud-hosted phone platform compares to traditional on-premise PBX equipment.
| Capability | Hosted PBX | On-Premise PBX |
|---|---|---|
| On-site PBX hardware to maintain | ||
| Calling from desk phones, mobile, and desktop | Limited | |
| Add or move users without rewiring | ||
| Managed platform updates | ||
| Works across multiple locations | Per-site equipment | |
| Supports remote and hybrid employees | Limited | |
| 24/7 customer support | Varies |
Comparison reflects typical platform capabilities. Your specific configuration is tailored during the discovery call.
How we deliver your Hosted PBX system
A structured approach so your communications are set up correctly and supported from day one.
Discovery Call
We learn how your team communicates today, your call flows, and the features that matter most to your business.
System Design
We map out extensions, call routing, auto attendant menus, and device assignments tailored to your organization.
Migration & Setup
We configure the platform, provision desk phones and softphones, and port your existing numbers with minimal disruption.
Training & Support
Your team gets walkthroughs of key features, and 24/7 customer support is available for ongoing help.
Benefits of a hosted phone platform
What your business gains by moving calling into a managed cloud platform.
No hardware to maintain
The phone platform is hosted and maintained off-site, so there is no PBX equipment to service, upgrade, or replace at your office.
Call from anywhere
Desk phones, mobile apps, and desktop applications all connect to the same platform, so employees can place and receive calls wherever they have internet.
Scale without rewiring
Add users, extensions, and locations through platform configuration rather than physical cabling and hardware purchases.
Enterprise calling features
Auto attendant, call routing, voicemail to email, directories, and extensions give your business a professional calling experience.
One platform across locations
Connect multiple offices under a single phone system with shared extensions and routing instead of separate per-site equipment.
Supported around the clock
Two Little Birds advertises 24/7 customer support, so help with configuration, changes, and troubleshooting is available when you need it.
Related services
Hosted PBX works alongside these communications solutions from Two Little Birds.
Business VoIP Phone Systems
Voice over IP phone systems that carry business calls over your internet connection, replacing traditional phone lines with flexible cloud calling.
Learn moreCloud-Based Business Phone Systems
Fully cloud-hosted business phone platforms that remove the need for on-premise phone servers and give your team calling tools from any location.
Learn moreUnified Communications (UCaaS)
Unified Communications as a Service brings voice, messaging, video, and collaboration into one integrated platform accessible across devices.
Learn morePhone System Migration & Setup
End-to-end migration from your current phone system to a new cloud platform, including number porting and device provisioning.
Learn moreCommon questions about Hosted PBX
Everything you need to know about our hosted phone system services.
Ready to move your phone system to the cloud?
Schedule a consultation so we can understand your call flows, team, and locations and design a Hosted PBX platform that fits your business.