About Two Little Birds
A women-owned and family-owned telecommunications company helping businesses modernize and simplify their communications.
Helping businesses communicate better
Two Little Birds is a telecommunications company focused on helping businesses modernize and simplify their communications. We provide Hosted PBX and business phone systems along with unified communications, contact center solutions, SMS and messaging, business internet services, and related communications technology.
Our focus is on scalable solutions that allow businesses and their employees to communicate across desk phones, mobile devices, desktop applications, SMS, voice, chat, email, and other communication channels. We emphasize customer support and advertise 24/7 assistance for our customers.
As a women-owned and family-owned business established in 2025, we are proud to serve companies across Central Illinois and beyond. Because our solutions are cloud-based, we can support your team wherever you are located, with no physical office visit required.
What sets us apart
We bring together the channels, tools, and support your business needs to communicate effectively with customers and across your team.
Unified Communications
We help businesses consolidate phone, SMS, chat, email, and web communications into a single ecosystem instead of managing separate tools.
Cloud-First Approach
Our solutions are cloud-based, so there is no on-site phone hardware to maintain and your team can communicate from anywhere with an internet connection.
Scalable for Every Business
We customize solutions based on individual business requirements, and they scale as your organization grows, from small teams to larger companies.
Contact Center Expertise
We deliver contact center functionality that goes beyond traditional call centers, supporting voice, SMS, chat, and email in one platform.
Multi-Channel Messaging
We provide phone, SMS, chat, email, and web communications solutions so your customers can reach you through their preferred channel.
24/7 Customer Support
We advertise around-the-clock customer support so help is available whenever your team needs it, day or night.
The team behind Two Little Birds
As a family-owned business, our team is personally invested in helping your business communicate better.
Nikki Baptist
Two Little Birds
Dominic Baptist
Two Little Birds
Additional team details and roles will be added as they are confirmed.
Ready to modernize your communications?
Schedule a consultation so we can understand your needs and recommend the right solution for your business.